Service Advisor

Service Advisor – Exeter\n£30,000 Basic Salary | £38,000 OTE | Monday to Friday | No Weekends\n\nWe are looking for an experienced and customer-focused Service Advisor to join a busy and successful automotive dealership in Exeter. This is a fantastic opportunity for someone looking for a great work-life balance with no weekend working, alongside a competitive salary package and genuine career progression. Similar Service Advisor opportunities in Exeter are offering salaries in the £30,000–£38,000 range with customer-facing, workshop liaison, and upselling responsibilities.\n\nThe Role\n\nAs a Service Advisor, you will be the key point of contact between customers and the workshop, ensuring a professional and seamless aftersales experience from booking through to vehicle collection.\n\nKey Responsibilities\n\n * Booking vehicles in for servicing, maintenance, and repair work\n\n * Keeping customers informed throughout the repair process\n\n * Providing estimates and obtaining approval for additional work\n\n * Liaising closely with technicians and workshop control\n\n * Managing job cards, invoices, and service documentation\n\n * Promoting additional products and services where appropriate\n\n * Delivering exceptional levels of customer service and satisfaction\n\nAbout You\n\n * Previous experience as a Service Advisor within the motor trade\n\n * Strong communication and customer service skills\n\n * Organised and able to work effectively in a fast-paced environment\n\n * Confident using dealership management systems\n\n * Full UK driving licence preferred\n\n * Positive and professional attitude\n\nWhat's on Offer\n\n * £30,000 basic salary\n\n * £38,000 OTE\n\n * Monday to Friday working hours\n\n * No weekends\n\n * Ongoing manufacturer and industry training\n\n * Career progression opportunities\n\n * Supportive and friendly team environment